Connexions Sandwell wins ‘Matrix Excellence’ category!

September 2018 was a great month for Connexions Sandwell as we were the overall winner of the Matrix Excellence category ‘Using Standards to Improve Performance’ .

Connexions Sandwell was also the official runner up for ‘Using the matrix Standard Award for defining, delivering and improving the Information, Advice, and Guidance to their customers’ and for that we will receive an Award of Merit.

Watch Connexions Sandwell Manager Erroll Blackwood talk about how the Matrix Standards have improved our service.

 

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